Refund and cancellation policy

5-day refund

If CISSP Buddy isn't right for you, ask for a refund within 5 days of a payment and we refund it in full (₹21,000), whether it was your first payment or a renewal. You don't need to give a reason. Your access ends when the refund is issued.

After 5 days

After 5 days a payment is not refundable, including for unused days, because you have had full access to the material. If we close your account without a breach of the terms on your part, we refund the unused time.

Failed or duplicate payments

• If money left your account but the payment failed, your bank or Razorpay reverses it automatically, usually within 5–7 working days.
• If you were charged twice for the same period, write to us and we refund the duplicate in full.

How to ask

Write to shubham.dublin@gmail.com from the email address on your account, with your receipt number (shown on the Billing page). We reply within 2 working days. Approved refunds go back to the original payment method through Razorpay and normally reach you within 5–7 working days, depending on your bank.

Cancellation

Nothing renews automatically, so there is no subscription to cancel. Your access ends on its end date and you won't be charged again unless you choose to renew.